Due to the airborne nature of COVID-19 the studio has been outfitted with robust HEPA filtration and fresh air exchange to make in-person sessions safer for both of us. Close-fitting face coverings are required for the entire visit. Please note that persons who have recovered from COVID-19 will need to know their current cardiovascular health as reflexology is contraindicated in the case of active blood clots.
Life happens. Need to cancel or make adjustments to your appointment? Let me know ASAP so others have the opportunity to be seen. I request a 24-hour advance notice when cancelling an individual appointment. In the event you are unable to give me the minimum 24-hour advance notice, and your appointment time cannot be filled by someone from the waiting list, you will be responsible for the full amount of the service scheduled. If someone from the waiting list can take your appointment time you will not be charged for your appointment.
Late arrivals will still be charged for the duration of the appointment scheduled though the appointment may need to be shortened to ensure your wellness provider can still meet with the next appointment on time.
No-show appointments, in which you forget or choose to forgo your appointment, will be responsible for the full amount of the service scheduled.
In the event of illness or positive COVID-19 test this cancellation policy will be waived for in-person appointments. I appreciate your efforts in helping to reduce my risk of exposure and protect the immunocompromised clients I work with.